Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics

About

Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics

Status: Full Time
Reports to: Yamit Alpern Kol
Date Posted: 16-Nov-2018
Job Type: Full Time

Details

SUMMARY

The Receptionist/Scheduler is the point of contact for all clients who enter the clinic.  S/he keeps track of the appointments and overall schedule for each clinician, collects fees paid on-site, answers phone, and makes sure that the office runs smoothly.

DUTIES AND RESPONSIBILITIES

  • Makes all appointment reminder calls and reschedules cancelled appointments
  • Answers phones and conducts phone in-take process
  • Enters patient demographic changes into the system
  • Checks people in on arrival including verifying insurance and demographic information, collecting co-pays and balances, and processing credit and debit cards
  • Completes daily attendance log
  • Schedules return appointments on checkout
  • Runs reports specific to schedule and provider including kept appointments, rescheduled appointments, and no-shows
  • Files as needed
  • Orders supplies and maintains inventory
  • Opens and/or closes the clinic and maintains waiting area
  • Arranges details surrounding Medicaid transportation as needed
  • Provide translation services to clients as needed.
  • Other duties as may be required

QUALIFICATIONS

  • High school diploma or GED; Bachelor’s degree preferred
  • 1-2 years of relevant experience, preferably in a clinic/healthcare setting
  • Bilingual English/Spanish required
  • Computer proficiency required and database/electronic health record experience preferred
  • Meticulous attention to detail, results oriented, and strong organizational skills
  • Pleasant, welcoming demeanor; enjoys interacting with colleagues and community
  • Ability to work under pressure
  • Ability to work independently and seamlessly as part of a team, demonstrating flexibility, adaptability, and creativity

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA

JASA is committed to Equal Opportunity Employment


To Apply

Email résumé and cover letter to: jobs@jasa.org. Indicate Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics - Bronx in subject line.

—Or—

Mail to: JASA
Human Resources Department
247 West 37 Street – Ninth Floor
New York, NY 10018


SUBJECT TO REVIEW FOR PURPOSES OF ADAAA
JASA is committed to Equal Opportunity Employment

Find a Program in your area

Join our mailing list: 

  • It’s a home away from home; without JASA I would feel alone.
    - Mickey