Get Help

Responding Rapidly

When you call JASA's Sally and Henry Pearce Help Center, we take a personal interest in you. Our trained social workers answer 10,000 calls a year from elderly New Yorkers and their families. They will find the right solution for you or your elderly relative. Our staff will:

  • Ask some basic questions to understand your/your relative's situation.
  • Identify a variety of services and programs to meet the situation's needs.
  • Target the benefits and entitlements you/your relative may be eligible for, such as: Medicare, Medicaid, food stamps, rent increase exemptions, elder pharmaceutical insurance coverage, and the Home Energy Assistance Program.
  • Arrange for you/your relative to receive vital services such as: Expanded In-Home Services for the Elderly; Meals on Wheels; transportation; access to senior centers; counseling and case management, adult day care, caregiver programs.
  • Schedule a home visit to complete the review when JASA has a program to help you/your relative.
  • Find appropriate resources and agencies you/your relative can turn to in the local community.

We're as close as the telephone.
And ready with the answers to your questions.
Reach out. Reach us.
“I thought it would be complicated to get the services I needed for my aging father, but one call to the Pearce Help Center was all it took. The social worker was very helpful and encouraging, so I felt comfortable telling her all about his situation.”