Case Assistant at Queens Case Management


Case Assistant at Queens Case Management

Status: Union 1707/ Non- Exempt/ Full- Time
Reports to: Project Director
Date Posted: 14-Jan-2019
Job Type: Full Time


General Responsibilities:

Under supervision of Project / Program Director, assists with administrative and clerical tasks required in routine operation of the Senior Center. May provide case assistance and referral information as deemed appropriate.

Specific Duties and Responsibilities:

• Arranges for, or refers clients in need of assistance for services such as transportation, homecare, meals-on-wheels, Medicare, Medicaid, housing, etc.
• Provides information about health, welfare education and recreation services available to older adults.
• Assists director in developing appropriate group programs and works with committees.
• Attends in-service training and staff meetings.
• Explains and interprets the agency’s programs to clients.
• Responsible for coverage of senior center in the Project Director’s absence.
• Works closely with community organizations to meet the needs of the clients and to publicize the center’s programs.
• Acts as receptionist and answers in-person and telephone inquiries, referring calls to appropriate party.
• Uses computer to prepare letters, flyers, reports, etc.
• Assembles, collates and records statistical data.
• Collects and counts cash. Issues receipts for cash, maintains records and prepares bank deposits.
• Maintains petty cash accounts.
• Places orders with food vendors and other suppliers.
• Assists in maintaining inventory of food and supplies.
• Provides staff coverage on participant trips.
• May assist in preparation and serving of meals.
• Performs other related tasks as requested or assigned.


• High School Diploma or G.E.D., Two years college or Associate’s Degree preferred.
• Knowledge of or willingness to learn Kashruth.
• Some prior group leadership experience.
• Must be computer literate, including ability to learn and use program-specific software.
• Good writing/record keeping skills.
• Ability to read, write speak and understand English.
• May require heavy lifting including setting up tables, moving chairs, and other room set-ups for programs, climbing stairs may be required.
• May be required to work evenings and/or weekends.
• Valid N.Y. State Drivers License preferred.

JASA is committed to Equal Opportunity Employment

To Apply

Email résumé and cover letter to: Indicate Case Assistant at Queens Case Management - Queens in subject line.


Mail to: JASA
Human Resources Department
247 West 37 Street – Ninth Floor
New York, NY 10018

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  • It’s a home away from home; without JASA I would feel alone.
    - Mickey